Accommodation rules

Check-out time

Check-out time - 12 p.m. If you want to stay at the hotel a little longer, please contact the hotel reception and your stay will be prolonged (subject to room availability).

Payments

The hotel services and facilities can be paid in Russian roubles by cash or credit card. The following credit cards are accepted: Visa, American Express (except restaurant Planet Cosmos), Diners Club, MasterCard, Eurocard and JCB. Rates and prices shown in US dollars are evaluated in roubles at the hotel rate.

Cheque payments

Sorry, cheques are not acceptable.

Ironing

The hotel has a room for ironing, where you can use irons and ironing boards. Tel.: 07-85, 04-70 (internal).

Hairdryer

If you need a hair dryer, contact the maids. tel.: 07-85, 04-70 (internal).

Air conditioning

Currency Exchange

Foreign currency can be exchanged at a currency exchange office, open 24 hours with a technical break from 2.30 a.m. till 5.30 a.m. The ATM placed in the main lobby is also available.

Shoeshine

In the drawer of the wardrobe is a brush for shoes.

Safe deposit boxes

Safe deposit boxes for your valuables are available at the reception.

Garage

Parking garage is located at the entrance to the hotel. Tel.: 234-1313 (outside call).

Pets

Sorry, we do not let any pets in the hotel.

Power Voltage 220V 

Smoking

Starting from the 1st of June 2014 according to the Russian legislation, namely Federal law “On health protection of the citizens from tobacco influence and consequences of tobacco consumption”, Cosmos Hotel is free of smoking. It is prohibited to smoke everywhere in the building, including rooms, restaurants, etc. 

Emergency

You are accommodated in a building constructed in compliance with fire safety regulations. We use the advanced fire protection systems. Fire detectors, fire extinguishers and fire suppression systems are set on all floors, in corridors and other public places. We take special measures to ensure the safety of our guests. There is a 24 hour security service in the hotel. Also we would like to ask you to use door chains.

Preventing fire in the room

After you have used electrical appliances, do not forget to turn them off .

In case of fire Phone: 00-01 (internal)

SECURITY SERVICE Phone: 00-02 (internal)